Thank you for choosing our oil painting products! To ensure your rights, we offer the following warranty services:

1. Warranty Coverage

   • This warranty covers the frame (excluding wooden stretcher bars) and hanging accessories, ensuring their quality and functionality.
   • The warranty does not cover the canvas, the artwork itself, natural aging, or damage caused by improper use or environmental factors (e.g., humidity, direct sunlight, accidental impact, etc.).

2. Warranty Period

   • Within one year from the date of purchase, we will provide free repair or replacement for any quality-related issues with the frame or hanging accessories.

3. Exclusions from Warranty

   • Damage caused by improper use or unauthorized modifications.
   • Repairs or handling by unauthorized parties.
   • Normal wear and tear of the frame or accessories during use.

4. How to Apply for Warranty Service

   • Submit a warranty request via our official contact email (support@homeproglobal.com) with proof of purchase and clear photos of the damaged product.
   • We will review your request within 7 business days and provide further instructions.

5. Important Notes

   • This warranty applies only to oil paintings purchased through our official channels.
   • To ensure the longevity of the product, we recommend proper installation and usage.

If you have any questions, feel free to contact us. We are here to assist you!